Shipping policy
Shipping Policy
1. Order Processing
At Al Emraan (AE), we are committed to delivering your order as quickly and safely as possible.
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been dispatched, you will be notified through the contact details provided at the time of purchase.
2. Shipping & Delivery
- Free Shipping is available on all orders across Pakistan.
- Delivery is usually completed within 3–7 business days, depending on your location.
- Delivery times may vary due to weather conditions, public holidays, or courier service delays.
- Please ensure that your shipping address and contact number are accurate to avoid delivery issues.
3. Shipping Terms & Conditions
- Customers are responsible for providing correct shipping information. Al Emraan (AE) will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses or contact details.
- If a parcel is returned due to an incorrect address, unavailable recipient, or refusal to accept delivery, additional shipping charges may apply for re-dispatch.
- Once the order has been handed over to the courier company, delivery timelines are subject to the courier's operations.
- Al Emraan (AE) reserves the right to update or modify this Shipping Policy at any time without prior notice.